Introduction to this document



Terms and conditions for supply of services to business customers

Ensure your business always has a written contract in place when you supply services to a third party.  Doing so will minimise the risk of disputes because you and your customers will know where you stand. These terms of service cover key issues such as orders, specifications, obligations, pricing, payment, property, confidentiality, warranties, liability and termination.

What it covers

These terms and conditions cover:

  price and specification



  liability for defective services.


Things to look out for

Make sure you include as much detail as possible about the services you are providing. It’s also important to specify how and when you will be proving the services and whether or not payment is by instalments or at the end of the contract. Finally, ensure that everything is agreed before you start providing any of the services.