Introduction to this document

Flow chart - dealing with health and safety concerns

Health and safety concerns raised by both employees and non-employees should be taken seriously and investigated. Follow our flow chart to respond to a problem.

How does it work?

Our Flow Chart - Dealing with Health and Safety Concerns is a step-by-step guide to dealing with health and safety concerns which have been raised by both employees and others.

By the end of the flow chart you will have thoroughly investigated and reported the health or safety concern that arose. The final result should be that the issue has been resolved, the complainant is satisfied, and all evidence will be shown via a paper trail.