Financial management and accountancy

Telephone scripts for credit control Nobody likes to make telephone calls chasing money, but in today's economic climate it has to be done. So how can you make sure your calls are professional, effective and help build on the relationship you already ... Read more

Letter chasing payment before legal actionLate payment by customers is just one of the problems an accountant has to face. Fortunately, there is a way to wake up the people who owe you money, and get them to do something about it.Last chanceMost busi... Read more

Payment reminder letterThere's nothing wrong with expecting to be paid for goods or services that you have supplied, and all businesses should understand this fact. However, if your customer hasn't paid you, the normal procedure is to send them an effe... Read more

Remittance advice for card paymentsUnfortunately, there's an increasing trend for cardholders to reject transactions when they eventually appear on their statements. If you intend to ask more of your customers to pay by credit or debit card, there's so... Read more

... Read more

Board minute for new bank signatory  You've decided that it would make your life easier if your assistant could also deal with the bank, i.e. sign cheques, make online payments, etc. How easy is it to set this up?Board minuteHaving to deal with small... Read more

Cash control checklistOver the last few years there have been a number of high profile company fraud cases. How do you reassure your MD that your company will not fall victim to an internal fraud on your watch?Five fundamentalsThe five things you can... Read more

PEST worksheetIn order to make decisions and put your forecasts together, you need to understand the fast-changing external environment your business operates in. A PEST analysis is a tool to help you understand that wider context which might impact ... Read more

Foreign payments checklistOverseas suppliers will more than likely want to be paid in their local currency straight into their bank accounts as this saves them additional transaction charges and delay in clearance of funds. However, your standard onl... Read more