Introduction to this document

Demand for delivery of goods

If your company has ordered goods, and the supplier has failed to deliver, use our letter to protect your position and to ensure delivery takes place, failing which the purchase money is to be refunded.


When ordering goods of any description, your standard terms and conditions should include a fixed date of delivery with time being of the essence. If you do not do this, you will be giving the supplier a reasonable amount of time to make the delivery.

If you have not made time of the essence, and the supplier fails to make the supply within that reasonable time, you can use our letter to serve notice on them of a fixed date for delivery with time being of the essence (e.g. within 14 days of your notice) failing which the order would be regarded as cancelled with the right to a full refund.


Only use this letter with regard to business-to-business contracts.