Lone worker communications procedure

When staff work on their own you must take extra care of their safety. How can a lone worker communications procedure help?

When and how to use it

If staff are at risk of violence or if they work in a location where there is no one to help in an emergency, you need to consider how you will keep them safe. Sometimes the risks will be so great that double manning is required. However, you may decide that a little extra monitoring of their whereabouts is all that’s needed.

One of the simplest ways to achieve this supervision is to put a communications procedure in place. The tells the lone worker how they should log in and out each day and specifies the action which their colleagues must take in the event of a no show.

Fill in the blanks and check that the procedure provides sufficient protection taking into account the risks of the job and the environment.