Introduction to this document
Withdrawal of resignation acceptance
There are a few reasons why an employee might want to withdraw their resignation and the law says you don’t normally have to accept that withdrawal. However, if you do, use our letter. It covers three situations.
Improved terms
When an employee resigns, sometimes you might want to try and persuade them to change their mind. If they’ve resigned because they’re unhappy with their current terms and conditions of employment, you might decide that it’s appropriate to meet with them with a view to offering them improved terms and conditions by way of an incentive to persuade them to stay - see our Letter to Discuss Resignation. The first optional paragraph in our Withdrawal of Resignation Acceptance is for use in these circumstances once the employee has confirmed they’re now withdrawing their resignation. It outlines the improved terms offered and, where the employee has agreed to a contractual variation, it provides them with an updated employment contract or written statement of employment particulars to reflect the change.
Problems at work
The other most likely reason for an employee to want to withdraw their resignation is where they resigned because they were unhappy with a work situation, such as bullying or harassment, a manager’s treatment of them or a personality clash, and now that matter has either been informally resolved or it’s been progressed to be treated as a formal grievance. Our second optional paragraph covers this scenario. You don’t have to agree to the employee withdrawing their resignation in these circumstances (unless it was given in the “heat of the moment” and, when assessed objectively, wasn’t really intended or conscious and rational at the time – see below) but, if you’re willing to do so, use this optional paragraph in our letter to set out what the problem was and how it’s been, or is in the process of being, resolved.
Heat of the moment
A resignation stemming from problems at work may also have been given in the “heat of the moment”. If it was given in the heat of the moment, e.g. following an argument or disagreement at work, the employee’s immediate response was to resign and then walk out in a fit of temper, it can be retracted by them if, when assessed objectively, it wasn’t really intended, seriously meant or conscious and rational at the point in time that they gave it. In this situation, immediately send the employee our Response to “Heat of the Moment” Resignation letter. If you purport to accept a heat of the moment resignation given in these circumstances without having given the employee the reasonable opportunity to calm down first and confirm their true wishes, you’re at risk of converting the situation into one of an express dismissal by you. Usually, a day or so is a sufficiently reasonable time to allow the employee to calm down. If they then still want to resign, that’s their choice. If they don’t, our final optional paragraph covers a heat of the moment resignation that wasn’t really intended and sets out that you’re happy to treat their resignation as retracted where the employee has subsequently stated they genuinely didn’t intend to resign and now wish to withdraw it and you agree with that assessment of the situation. If applicable, you can use this paragraph in conjunction with the optional paragraph covering problems at work.
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05 Feb 2024